My dad made this observation the other day while we were enjoying breakfast at a local diner: "This place must pay pretty well to keep...

Our personal brand is found in our reputation (which is built from our daily interactions with others).

"Don't want to preach it Push it up, teach it" - "Let It Go, Let It Flow" - Dave Mason In marketing there's a concept of "niching down"...

...some of the last impressions a customer has of a business will be the ones that a customer will remember

A mindset can help/hinder customer relations for a company. Here's an example of how it does so.